Understanding Rakuten’s Fees and Commissions for Merchants in Its Mobile App

Introduction to Rakuten’s Merchant Fees

Rakuten is a global online marketplace that connects merchants with millions of customers through its highly rated mobile app. While offering a convenient platform for selling goods and services, Rakuten charges specific fees to ensure the smooth operation of its services. Understanding these fees is crucial for any merchant who uses Rakuten to expand their business. In this article, we will break down the key fees and commissions that Rakuten charges for merchants within its mobile app.

Wire Transfer Fee

A wire transfer fee is one of the primary costs associated with transactions processed through Rakuten’s mobile app. merchants must pay a wire transfer fee for each transaction:

Minimum charge: $10 Maximum charge: $20 Standard charge: 2%

This fee applies to wire transfers made through Rakuten to various financial institutions. It is a fixed percentage of the transaction amount, with a cap to ensure it remains reasonable.

PayPal/Venmo Transfer Fee

When merchants use PayPal or Venmo for their transactions, an additional fee is charged:

Fee per transaction: $0.50

This fee is a flat rate for every transaction processed through these payment methods, promoting fairness among all transaction types.

Return Fee

A return fee is levied when a transaction is reversed due to incorrect bank information provided by the merchant:

Standard return fee: $10

It is crucial for merchants to verify the accuracy of their bank information to avoid unnecessary charges and delays in funds.

Foreign Exchange Fee

For international transactions, a foreign exchange fee is applied, and this fee can vary based on the currency and the exchange rate:

Note: The exact amount of the foreign exchange fee will depend on the current market conditions and the exchange rates between the currencies involved. Merchants should consult the latest information from Rakuten to understand the current fee structure.

Local Bank Transfer Fees

When processing local bank transfers, various regional fees may apply. These fees can vary depending on the merchant’s specific location:

Note: For the most accurate and up-to-date information on local bank transfer fees, merchants should contact their local bank or reach out to Rakuten’s support team for detailed clarification.

Additional Information

For more detailed information on these fees and to get clarification on any specific charges, merchants can reach out to Rakuten's customer support team. The support team is always ready to provide assistance and answer any questions to ensure a smooth experience for all merchants using Rakuten’s mobile app.

It is essential for merchants to understand and manage these fees effectively to optimize their business operations and maximize their earnings on the Rakuten platform.