Introduction

Business skills are essential for success in any venture. Among these, problem-solving stands out as one of the most valuable and indispensable skills. This article explores why problem-solving is the highest utility business skill and provides guidance on where to learn and develop this skill.

The Importance of Problem-Solving

Problem-solving is the cornerstone of business acumen. It enables individuals and organizations to navigate complex challenges, innovate, and grow. This skill involves identifying, analyzing, and resolving challenges to achieve desired outcomes. Through my experience of running a company since 1974, I have come to understand the profound impact that effective problem-solving can have on business success.

Internally Developing Problem-Solving Skills

Personal experience and reflection are powerful tools for honing problem-solving skills. Many business leaders, myself included, have found that these skills develop over time through trial, error, and reflection. For instance, my education in education (B.Ed and M.Ed) may have contributed to my ability to think critically and persist in finding solutions. However, specific courses or training programs are not always necessary. Internal reflection and perseverance are key components of developing this skill.

Where to Learn and Develop Problem-Solving Skills

While practical experience is invaluable, there are several structured learning resources available to individuals looking to enhance their problem-solving skills. Below are some avenues to explore:

Formal Education

Enrolling in formal educational programs such as business management courses, engineering programs, or even dedicated problem-solving courses can be highly beneficial. These programs often provide a structured approach to understanding and applying problem-solving techniques. Universities and online platforms like Coursera, Udemy, and LinkedIn Learning offer a wide range of courses on this topic. For example, the course "Problem Solving and Decision Making" by the University of Pennsylvania on Coursera offers a comprehensive framework for tackling complex issues.

Workshops and Seminars

Participating in workshops and seminars specifically designed for problem-solving can also be very effective. Organizations often host such events, offering attendees the opportunity to learn from experts, engage in peer-to-peer learning, and practice new techniques. These events are often less formal than courses and can be tailored to specific industries or contexts. Companies like ThinkAlike and the Problem Solving Academy are renowned for their immersive problem-solving training sessions.

Books and Online Resources

In today’s digital age, a plethora of resources are available to learners. Books such as "Solving Problems and Getting Things Done" by Bill Rayner and "The 100 Questions on Problem Solving" by Charles W. Hannigan provide excellent theoretical and practical insights. Additionally, online platforms like TED Talks, YouTube, and LinkedIn offer numerous video tutorials and webinars that can be accessed for free or at a low cost. Channels like Problem Solving with Arthur, hosted by Arthur Fisher, offer engaging and practical advice on problem-solving strategies.

Conclusion

While there is no one-size-fits-all method for acquiring problem-solving skills, a combination of practical experience, formal education, workshops, and online resources can help develop a robust and adaptable approach to problem-solving. By consistently applying these skills, individuals can enhance their business acumen and contribute to the growth of their organizations.