Tata Consultancy Services: An In-depth Review of Working Conditions, HR Practices and Applying for Jobs
For many, Tata Consultancy Services (TCS) is a dream organization, a symbol of India's progress and innovation. However, not all experiences within TCS align with its reputation. In this review, we delve into the challenges faced by employees, the housekeeping of HR practices, and the difficulties in securing job opportunities. Our focus is on highlighting real-world experiences to aid potential candidates and current employees in making informed decisions.
Working Conditions: A Mixed Bag
The experience of working at TCS can be quite varied, depending on the department and the specific team or project one is assigned to. However, some employees have reported concerning conditions, particularly in certain branches like the DHL department in Norway, Vikhroli, Mumbai. For female employees, working during night shifts has been particularly challenging, with security issues being a prevalent concern. Recent case studies by employees suggest that these issues are not isolated but part of a broader pattern.
One former employee shared their experience during their night shift in Mumbai, saying, 'It was my dream company. I wanted to work in TATA group of companies as I was inspired by Sir. Ratan Tata from childhood and wanted to contribute hard work and efforts to the TATA brand which is most trusted in India. As a computer science graduate, I got a chance to work in TCS.' Sadly, this dream quickly turned into a nightmare. 'Once I started working in TCS – my dreams, efforts, and hard work all were put in scrap because of the project supervisors. They had end-to-end control over team members, and even HR would not help in most scenarios,' the employee lamented.
The issue doesn’t stop here. One large branch, DHL in Vikhroli, has been highlighted for its challenging working conditions, including night shift security risks. Employees have reported instances of feeling unsafe and unprotected, which has led to a significant impact on working morale and overall job satisfaction.
HR Practices and Applying for Jobs: A Cautionary Tale
The HR practices at TCS have received mixed reviews, especially when it comes to applying for job positions. The interview process is extensive and can be daunting. However, post-interview, the experience can be frustrating and unfair. An applicant shared their experience with the company, 'I was shortlisted for a Project Manager PMO role on June 30. The technical interview went on for almost an hour, and I received a feedback that I will receive a call from HR in a few days. Weeks, then months, passed, and I kept following up every single week. The HR department merely advised me to wait for the response, with no clear timeline or updates. When I included 'Careers@' in my email to expedite the process, three months and 10 days later, I received a reply stating that I was rejected in the second round. What was most surprising was that there was only one round scheduled – the telephone round. This left me questioning the fairness and transparency of the entire process.'
The lack of clear communication can lead to significant stress for potential candidates. In situations where feedback is delayed or non-existent, it can leave applicants feeling abandoned. The notion that TCS is a 'so-called organization' after all these months of silence is a harsh reality faced by many, emphasizing the importance of direct communication and feedback in the hiring process.
Personal Reflections and Future Prospects
Despite the challenges, there are individuals who find TCS to be a wonderful company to work for the long term, given the right conditions. These positive experiences are often associated with having a good project supervisor or team leader. However, it’s crucial for both employees and employers to recognize that the success of an organization lies not just in its reputation but in the experiences of its employees.
If you are considering applying for a position at TCS, it is advisable to thoroughly research the specific branch and team you are applying to. Be prepared for a rigorous interview process and maintain a positive outlook when reaching out to the HR department. However, if you feel there is no response or if the feedback is delayed, it is important to seek further clarification or guidance.
In conclusion, while Tata Consultancy Services can offer a rewarding career for certain employees and roles, it is also important to be aware of the potential challenges. The working conditions and HR practices can vary widely, so it’s crucial to gather as much information as possible and approach the process with a balanced perspective.