Resetting EPF Account Password When User ID and Password Are Forgotten

Many users find themselves in a frustrating situation where they forget their EPF account user ID and password, but still have an active Universal Account Number (UAN). Don’t worry! This comprehensive guide will walk you through the steps to retrieve your login credentials.

Overview of EPF Account and UAN

EPF (Employee Provident Fund) Account is a savings plan in India wherein both employees and employers make contributions to a fund that can be accessed by members after retirement or for other qualifying purposes. The UAN, or Universal Account Number, is a unique number assigned to every member of the EPFO (Employees’ Provident Fund Organization) and is a key aspect of logging into an EPF account.

Steps to Retrieve Your User ID and Password

1. Visit the EPFO Portal: Should this be your first attempt to log in, start by visiting the EPFO member portal.

Go to the EPFO member portal. On the login page, look for and click on the ldquo;Forgot UAN/Passwordrdquo; link. Enter your details such as your registered mobile number and UAN and other required information. After submitting, you will receive your User ID via SMS on your registered mobile number.

2. Reset Your Password: Use the same portal to reset your password.

Go back to the EPFO member portal. Click on the ldquo;Forgot UAN/Passwordrdquo; link again. Provide your UAN and captach code. Receive an OTP via SMS on your registered mobile number. Enter the OTP and create a new password.

3. Log In: Once you have retrieved your user ID and reset your password, log in to the EPFO member portal with your updated credentials.

Additional Tips and Troubleshooting

If you encounter any issues during the process, you can contact the EPFO helpdesk for assistance. For any queries related to PF/ESIC (Provident Fund/Employers’ State Insurance Corporation), visit the EPFO website. Ensure your mobile number is registered in the UAN portal to facilitate the OTP procedure for password reset.

Registering Your Mobile Number in the UAN Portal

For executing these procedures smoothly, especially the OTP process, you must have a registered mobile number in the UAN portal. Here’s how you can do it:

Visit the EPF Portal and click on ldquo;Activate UANrdquo;. Enter your UAN, date of birth, mobile number, and email ID. Click on ldquo;Get Authorisation Pinrdquo;. An OTP will be sent to your registered mobile number. Enter the OTP to activate your UAN and register your mobile number with EPF.