How to Unsubscribe from Cargurus: A Full Guide

Cargurus, a popular online marketplace for used cars, may sometimes send emails that you no longer wish to receive. Unsubscribing from these emails is a straightforward process, but sometimes it can be a bit tricky if they don't comply with the CAN-SPAM Act. Here's a comprehensive guide on how to do it properly.

Step 1: Check Your Emails

The first and most straightforward method is to check your emails. Cargurus is committed to adhering to the CAN-SPAM Act, which requires them to provide an easy and clear way to unsubscribe. Typically, their emails will have a visible unsubscribe link or option at the bottom of the message.

What to Expect: Open your received email from Cargurus. Look for the unsubscribe link or button displayed prominently at the bottom of the email. Choose to unsubscribe by clicking on the provided link or following the instructions.

Step 2: Contact Cargurus Directly

If you can't find the unsubscribe option in the email, there's still another way to get it done quickly. You can reach out to Cargurus' support team directly.

Email Support: Visit the Cargurus website and locate their “Contact Us” page. Use the form provided to fill in your contact information and request an unsubscribe from their emails. Cargurus' customer service team will do their best to assist you and process your request promptly.

Step 3: Resorting to the FCC

If Cargurus continues to not honor your request to unsubscribe, your last resort is to file a complaint with the Federal Communication Commission (FCC).

Filing a Complaint: Visit the FCC's official website (www.fcc.gov). Go to their consumer Complaint Center (https://complaints.fcc.gov). Select "Concerns About a Specific Telemarketer, Fund-raiser, or Business" and fill in the relevant information. Check the box if you believe Cargurus has violated the CAN-SPAM Act. Submit your complaint, providing as much detail as possible.

Additional Tips and Advice

Here are some additional tips to keep in mind when dealing with email unsubscribe requests:

Be patient. It can take a few business days for Cargurus to process your request once you've unsubscribed. After unsubscribing, filter out any future emails from Cargurus to ensure they don't clutter your inbox. Consider setting up an auto-reply with your new email address to let Cargurus know you've unsubscribed.

Frequently Asked Questions (FAQs)

Q1: What if I've been unsubscribed but still receive emails?

A1: If you have followed all the steps correctly but still receive emails, contact Cargurus again and inform them of the issue. They might need to manually remove you from their system.

Q2: Can I unsubscribe from both email and text messages?

A2: Yes, you can unsubscribe from both. If you unsubscribe from emails, make sure to do the same for any SMS messages to avoid receiving unwanted messages.

Q3: How do I change the frequency of emails I receive from Cargurus?

A3: To adjust the frequency of emails, you can use the preferences section on the Cargurus website or contact their customer service team for more personalized options.

Conclusion

Unsubscribing from Cargurus emails is a matter of following the proper steps and being persistent if necessary. With these guidelines, you can effectively manage your email subscriptions and protect your privacy.