How to Retrieve Your SBI Customer Information File (CIF) Number When It’s Not Printed on Your Passbook

Many customers, especially those far from their home branches, wonder how to obtain their State Bank of India (SBI) account CIF (Customer Information File) number when it’s not printed on their passbook. This article guides you through several methods to achieve this using internet banking, mobile app, customer support, and even through an ATM inquiry.

Internet Banking

Log in to your SBI internet banking account. Navigate to the relevant section of the internet banking platform that provides your CIF number.

SBI Mobile App (YONO)

Download and log in to the SBI YONO app. Navigate to the section that displays your account information, which may include your CIF number.

Contact Customer Care

Call SBI customer care at 1800 425 3800 or 1800 11 2211. Provide your account details and request your CIF number. Be prepared to provide verification information as required by the customer service representative.

Email Support

Email SBI customer support at their official email address. Include your account details and request your CIF number in your email.

ATM Inquiry

If you have access to an SBI ATM, use your debit card to check your account details. Some ATMs might display your CIF number.

Ensure you have all relevant identification and information ready to verify your identity when making inquiries. Safeguard your personal and financial information to prevent unauthorized access to your accounts.

It is important to note that the CIF number is a sensitive identifier, used by banks to consolidate customer information at different branches. While necessary for the bank, it is not required for day-to-day transactions for you as the account holder.

Alternative Methods

Should your CIF number still not be available through any of the above methods, you can visit any SBI branch. Provide your account number and request to see your CIF number. Have your identification card ready for verification. If your CIF number is missing from your passbook or cheque book, you can contact Indian bank customer care at 1800 4250 0000. They can assist you with your request and may ask for your account details.

Security Considerations

Due to the sensitive nature of the CIF number, it is used to change the password of an ATM or debit card. This is why obtaining it may require verification through customer service or in-person visits.

Remember, the CIF number is a crucial piece of information for your bank to consolidate your accounts across different branches. However, for most day-to-day transactions, you do not need to know your CIF number.