How to Register or Change Your Mobile Number in an SBI Account

Introduction

Updating your mobile number in your SBI account is a straightforward process, but it may require either a visit to an SBI branch or using the online net banking options. This guide will walk you through the different methods available to you, ensuring that your mobile number is registered or changed with ease.

Registering or Changing Your Mobile Number

If you are using an SBI account, you have two primary options for registering or changing your mobile number: through a physical branch visit or via online net banking. The process may vary slightly depending on whether you have net banking facility or not.

Option 1: Branch Visit

The simplest way to register or change your mobile number is to visit your nearest SBI branch. Here is a step-by-step guide on what to do:

Visit the SBI branch: Go to any SBI branch near your location. Fill up a form: The branch employees will guide you to fill a form. This form is typically for the Know Your Customer (KYC) process, which is necessary for verifying your identity. Submit and Wait: Once the form is completed, it is submitted to the bank officials. Your mobile number change will be processed within 24 hours.

Option 2: Online Net Banking

If you have access to SBI's online net banking facility, changing your mobile number is more convenient. Here’s how you can do it:

Log in to Net Banking: Use the internet to log into your SBI net banking account. Go to Profile Section: Navigate to the profile section where you manage your account details. Change Mobile Number: Look for the option to change your mobile number. You will see three verification options: Verification Options: Choose the option that best suits your convenience. Two of the options do not require a visit to the branch, while the third option involves going to the branch for verification.

Both methods are supported, and you can choose whichever one is most convenient for you.

Additional Information

When you are updating or registering a new mobile number in your SBI account, the bank will likely ask some follow-up questions. Mobile numbers are critical for various banking services, including mobile banking and OTP (One-Time Password) services. As a security measure, the branch officials or net banking platform will need to verify your identity to ensure the process is secure.

Conclusion

Updating or registering a new mobile number in your SBI account is an essential step for maintaining secure banking practices. Whether you choose to visit your nearest SBI branch or use the net banking facility, the process is simple and straightforward. By following the above guidelines, you can ensure that your SBI account is up-to-date and secure.

Frequently Asked Questions (FAQs)

Q1: Can I register or change my mobile number online?

A1: You can change your mobile number online if you have internet banking. However, registration typically requires a visit to the SBI branch.

Q2: What documents are required when visiting the branch?

A2: You will need to bring a form of identification, such as Aadhar card, voter ID, or PAN card, for the KYC process.

Q3: How long does the process take?

A3: The mobile number change is typically processed within 24 hours, but if you choose the third option for verification, it may take up to 7 working days.

If you have any further questions or need more information, feel free to contact your local SBI branch or visit their official website for more details.