How to Link Multiple Payback Accounts for ICICI Debit and Credit Cards

If you have different Payback numbers for your ICICI debit and credit card, you can still link them to a single Payback account. This process helps you manage your points more efficiently and ensure that both card transactions are consolidated in one place. Here’s a step-by-step guide to help you achieve this.

Step 1: Log In to Your Payback Account

The first step in linking multiple Payback accounts is to log in to your Payback account. You can do this via the Payback website or the Payback mobile app. Enter your credentials to access your account.

Step 2: Access Account Settings

Once you are logged in, navigate to the account settings or profile section. This section will allow you to manage your account details and linked accounts.

Step 3: Add a New Payback Number

Look for an option to add or link a new Payback number. You will need to provide the Payback number associated with your ICICI credit card. This step ensures that both your debit and credit card transactions are recorded under the same account.

Step 4: Verify Your Accounts

Follow any prompts to verify the new Payback number. This may involve receiving a confirmation code via SMS or email. Verification is crucial to ensure that the account is linked correctly and securely.

Step 5: Link Additional Accounts

Repeat the process for the Payback number associated with your ICICI debit card. This step ensures that both card transactions are linked to the same account.

Step 6: Check Linked Accounts

After successfully adding both Payback numbers, ensure that both accounts are visible and linked correctly within your Payback profile. You can do this by checking your account settings or profile section.

Step 7: Contact Customer Support if Needed

If you encounter any issues during the linking process, consider reaching out to Payback customer support for assistance. They can provide guidance and help resolve any problems you may be facing.

By following these steps, you should be able to link multiple Payback accounts associated with your ICICI cards successfully. It is important to verify that both accounts are linked correctly to avoid any discrepancies in future transactions.

Alternative Method: Merging Payback Accounts

While it is possible to link multiple Payback accounts, the more expedient option is to merge the account balance into a single account. Payback offers this feature, which consolidates all your points into one account. Here are the steps to merge your Payback accounts:

Step 1: Contact Payback Customer Support

To merge your Payback accounts, you need to contact Payback customer support. Call the customer care number (18602585000) from your registered mobile number or send an email with your query.

Step 2: Provide Security Information

Once you contact Payback support, they will ask you to provide some security information to ensure that the account belongs to you. After you provide the correct security details, they will ask which Payback account you want to keep.

Step 3: Maintain Consistent Contact Information

To ensure that all your Payback points are combined into one account, maintain the same mobile and email IDs for all your Payback accounts. Payback will take your request and merge all your Payback card points into a single account. This process usually takes 2-3 days to complete.

Conclusion

Whether you choose to link or merge your Payback accounts, the goal is to streamline your points management process. By following the steps outlined in this guide, you can ensure that your ICICI debit and credit card transactions are consolidated in a single account, making it easier to track and manage your rewards.