How to Download a New Aadhaar Card After Losing Your Original and Mobile Number

If you’ve lost your Aadhaar card and no longer have access to the mobile number provided in it, do not worry! There are several steps you can follow to obtain a new Aadhaar card with the updated mobile number. This guide will walk you through the process of retrieving your Aadhaar number, updating your mobile number, and downloading your new Aadhaar card.

Retrieving Your Aadhaar Number or Enrollment ID

The first step in the process is to retrieve your Aadhaar number or enrollment ID if you no longer have access to the number associated with your original card.

Visit the UIDAI Website
Go to the official website of the Unique Identification Authority of India (UIDAI). Retrieve Lost or Forgotten EID/UID
Click on the “Retrieve Lost or Forgotten EID/UID” link under the “My Aadhaar” section. You can use your name, email address, or mobile number (if you still have access to your email) to retrieve your Aadhaar number.

Updating Your Mobile Number

Once you have retrieved your Aadhaar number, the next step is to update your mobile number. However, since you can no longer access the OTP sent to your registered mobile number, you will need to do this in person.

Visit an Aadhaar Enrollment Center
Find the nearest Aadhaar Enrollment Center on the UIDAI website and visit it. If you cannot find one, contact the UIDAI helpline at 1947. Bring Required Documents
Carry a valid photo ID and any other documents required for updating your mobile number. This typically includes a copy of your Aadhaar card (if you have a physical one), a passport-size photograph, and proof of address. Request Mobile Number Update
At the center, request to update your mobile number. The staff will assist you with the process and you will need to pay a nominal fee (Rs. 30).

Downloading Your New Aadhaar Card

Once your mobile number is updated, you will receive an OTP on the new number. You can then proceed to download your new Aadhaar card.

Go Back to the UIDAI Website
Visit the UIDAI website and log in using your Aadhaar number or enrollment ID. Use the OTP to authenticate. Download Aadhaar
After authentication, you can download your new Aadhaar card in PDF format. Make sure to save it securely, as you will need it as a valid ID proof.

Additional Tips

Aadhaar Self-Service Update Portal
If you have access to your Aadhaar number and can authenticate through other means, you might also try using the Aadhaar Self-Service Update Portal. This can be a quicker option compared to visiting the enrollment center.

Check for e-Aadhaar
After downloading your new Aadhaar card, ensure that you save the e-Aadhaar PDF securely. This electronic version of your Aadhaar card is valid and can be used as a valid ID proof.

If you face any issues during this process, you can contact the UIDAI helpline at 1947 for assistance.

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