How to Connect with ICICI Bank Customer Care

ICICI Bank is one of the leading banking institutions in India, providing a range of financial services and products. If you need assistance, connecting with their customer care is a straightforward process.

Various Ways to Connect with ICICI Bank Customer Care

Phone Call

If you prefer a direct line of communication, consider making a phone call to ICICI Bank's customer care. The bank provides multiple toll-free numbers for your convenience:

India Toll-Free (1800 102 4242) Local Numbers such as 1860 120 7777 and 8766-649-541

Follow the automated prompts to connect with a customer service representative. Be prepared to provide your account details for quicker assistance.

ICICI Bank App

For a more convenient experience, you can use the ICICI Bank mobile app. This app offers a range of functions, including:

Navigating to the Customer Care section Chatting with a representative Placing a direct call to a customer care utive

Website

The official ICICI Bank website is another reliable source for customer support. Visit the site to:

Find the Contact Us section Chat live with a virtual assistant or request a call back Email customer support with detailed queries

Branch Visit

If you need face-to-face assistance, you can visit any of the ICICI Bank branches. Here, you can speak to a representative who can provide personalized service:

Visit your nearest ICICI Bank branch Speak to a representative for in-person assistance

Social Media

For a quicker and more dynamic response, reach out to ICICI Bank's official social media channels. They offer support through:

Twitter Facebook

Key Services to Assist You

Lost Card or Fraud Reporting

To report a lost or stolen card, unblock a card, or report a fraud, use the following steps:

Call 1860 120 7777 or 8766-649-541 Select the appropriate option from the automated prompts Follow the instructions to complete the process

Applying for Products or Checking Application Status

If you want to apply for new products or check the status of an application, choose the relevant option as follows:

Call 1860 120 7777 or 8766-649-541 Select the option 1 for banking account-related queries Follow further instructions for your specific needs

Banking Account Assistance

For any banking account-related queries, follow these steps:

Dial 1860 120 7777 or 8766-649-541 Select option 1 or 2 as per your requirement Follow the voice prompts to get the assistance you need

Other Services

ICICI Bank caters to a wide range of services. For specific inquiries, you can also:

Call for loan-related queries (option 3) Enroll for WhatsApp banking (option 5) Get information on CBDC (option 6) Handle remittance-related issues (option 7) Change or set the preferred language (press *)

Conclusion

Connecting with ICICI Bank customer care is easy and convenient. Whether you prefer a phone call, live chat, email, or in-person assistance, you can get the help you need quickly and hassle-free.