How to Change Your Mobile Number in HDFC Bank Online and Offline
Changing your mobile number with HDFC Bank can be done in two ways: online through NetBanking or in person at a branch. If you prefer the convenience of online banking, this article will guide you through the process. However, if you would like to understand the alternative offline method, we will cover that as well. Let's dive into each method in detail.
Changing Your Mobile Number Online in HDFC Bank
Step 1: Log into NetBanking
Visit the HDFC Bank official website. Log in to your NetBanking account using your Customer ID and Password.Step 2: Navigate to Update Contact Details
Once logged in, navigate to the “Profile” or “Update Contact Details” section. This may vary slightly based on the interface.Step 3: Select Mobile Number Update
Look for the option to update your mobile number and click on it to proceed.Step 4: Enter New Mobile Number
Enter your new mobile number in the designated field. You may be required to confirm it by entering it again.Step 5: Authentication
To complete the process, you may need to answer security questions or receive an OTP (One-Time Password) on your registered mobile number.Step 6: Submit the Request
Verify your details and click on “Submit the Request.” You should receive a confirmation message regarding the update.Step 7: Confirmation
Once the update is processed, you may receive a confirmation via SMS or email.Additional Tips
Contact HDFC Bank Customer Service if you face any issues with the online process. Ensure that your new mobile number is active and can receive OTPs. This is essential for successful verification. Complete this process at a convenient time as it will help you receive important updates and notifications from the bank.Changing Your Mobile Number Offline in HDFC Bank
If you prefer to update your mobile number in person, you can do so by submitting a form at the branch or at an ATM. Here’s how it works:
Step 1: Visit the Nearest Branch
Go to the nearest HDFC Bank branch.Step 2: Get a Mobile Number Update Form
Obtain a form for updating your mobile number.Step 3: Fill in the Form
Fill in the form with your account details, old mobile number, and new mobile number.Step 4: Submit the Form
Submit the form within one week. The processing timeline is 2 working days.Step 5: Verify
Once the bank receives your form, they will verify your details and update your records.Confirmation
You will receive a confirmation message via SMS or mail once the update is processed.Additional Tips
If you choose the offline method, ensure your mobile number is active to receive the status updates. The bank might require ID verification, so ensure you have all necessary documents handy.By following these steps, you can successfully change your mobile number in HDFC Bank, whether you prefer the convenience and speed of online banking or the personal touch of visiting a branch.