Genpact Hiring Practices for Undergraduates

Genpact, a global IT services and solutions provider, has varying recruitment practices depending on the country and specific requirements. This article will delve into the current and past hiring policies of Genpact for undergraduates in the Philippines and explore the reasons behind these changes.

Current Practices

Currently, Genpact is not actively hiring undergraduates in the Philippines. Instead, they typically require a graduate degree as the minimum educational requirement for most positions. However, this requirement can be flexible in exceptional cases.

Reasons for the Shift

The shift in hiring practices can be attributed to several factors:

Quality of Applicancies: With a higher number of graduates applying for similar roles, Genpact may be focusing on hiring candidates who have a more comprehensive education and set of skills. Industry Standards: As the market demands more specialized knowledge, Genpact may be aligning with industry trends by requiring a higher educational attainment from its workforce. Client Requirements: Certain client accounts may have specific educational standards, and Genpact adjusts its hiring policies accordingly.

Past Practices in the Philippines

Historically, Genpact did hire undergraduates in the Philippines, particularly for customer service roles. During this period, applicants with good communication skills were highly preferred. This initiative aimed to tap into a pool of fresh talent and foster early career development.

Communication Skills as a Key Requirement

For roles involving direct interaction with customers, communication skills were deemed crucial. Undergraduates, being recent graduates, often brought a fresh perspective and a keen willingness to learn. This made them particularly suitable for these roles.

Conclusion

While Genpact presently focuses on hiring graduates for most positions, there remains a room for flexibility in exceptional circumstances. Companies like Genpact are constantly adapting to market demands and client requirements, ensuring they meet the needs of both the business and the workforce.